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| Client: Hello I would like to order a pizza | |
| Restaurant: Sure. What pizza would you like to order from our menu? | |
| Client: Chicken Ranch | |
| Restaurant: I am so sorry, but chicken ranch is currently unavailable on our menu | |
| Client: AHHHHH. Do you have chicken BBQ? | |
| Restaurant: Yes! Do you want it small, medium, or large? | |
| Client: Medium | |
| Restaurant: Ok. This will be 180 LE | |
| Client: Thanks | |
| Restaurant: Anytime. | |
| Client: AHHHH I forgot. I want to add a new chicken BBQ pizza | |
| Restaurant: No problem. Do you also want it medium? | |
| Client: Yes | |
| Restaurant: Okay this will be 380 LE | |
| Client: Okay Thanks | |
| Client: Wait a minute. Isn't 180 * 2 = 360? | |
| Restaurant: It seems that there might be a misunderstanding. We add an extra 20 LE for every extra pizza ordered. | |
| Client: NOBODY TOLD ME THAT.. AND WHY ON EARTH WOULD YOU DO SOMETHING LIKE THAT? | |
| Restaurant: We are sorry but this is our policy. | |
| Client: Okay then I don't want your pizza. | |
| Restaurant: We are so sorry to hear that. We can make a 10% discount on the total price so it would be 342 LE | |
| Client: Fine | |
| Restaurant: Thank you for ordering | |
| Restaurant: Pizza is delivered. How is your experience? | |
| Client: Your pizza doesn't taste good | |
| Restaurant: We are so sorry to hear that. Do you have any suggestions you would like to make? | |
| Client: Make good pizza | |
| Restaurant: Thanks for your review. We will make sure to improve our pizza in the future. Your opinion really matters. | |